The purpose of this Privacy Policy is to inform users about the collection and processing of personal data obtained through the website (hereinafter “the Website”).

DIMO NUEVAS TECNOLOGÍAS SL complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), ensuring at all times to guarantee the correct use and processing of the user’s personal data.


You can visit and use the services of the Website without identifying yourself or revealing any personal information about yourself. We may treat your IP address, what operating system or browser you use, and even the duration of your visit anonymously.
The only personal data to which DIMO NUEVAS TECNOLOGÍAS SL will have access will be those that the user facilitates voluntarily when contacting with DIMO NUEVAS TECNOLOGÍAS SL across e-mail or of any other way foreseen in the web.
Specifically, DIMO NUEVAS TECNOLOGÍAS SL will register the following information:

  • Data provided by sending e-mails to the addresses identified on the website
  • Data provided by filling in the forms or using the functionalities offered at any given time on the website.


The legal basis for the processing is the consent given by users by accepting this Privacy Policy and the corresponding boxes, and implies that they have been informed and have expressly given their consent to the content of the clause attached to the form or acceptance of the privacy policy.


In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you that the personal data that you voluntarily provide us with through the various entry forms provided for this purpose on the Website or any other channel for collecting them, will be incorporated into the processing records under the responsibility of DIMO NUEVAS TECNOLOGÍAS SL for the management of the data collected for the following purposes:

  • Solving any queries, requests or petitions made
  • Manage the requested service, answer your request or process your request
  • Maintain communications of an informative nature that the entity considers to be of interest to you by any means provided voluntarily that deal with products and/or services similar to those requested. In which cases, only for the purposes and uses exclusively necessary for which their services were requested, and may not use them for a different purpose. For any transfer other than those specified above, you will be duly informed, and you may exercise your right of opposition at any time.
  • Carry out analysis and improvements to the website on new services.
  • Unsubscribe from our services
  • Any other purpose referred to in the forms and functionalities offered at any time through the Portal.


The data collected are adequate, relevant and not excessive in relation to the scope and purposes described. Your data will be processed and stored in compliance with the security measures described in accordance with current legislation and guaranteeing their integrity and confidentiality at all times.
Your data will not be transferred to third parties, unless legally obliged to do so, nor will they be shared with companies or entities outside DIMO NUEVAS TECNOLOGÍAS SL. You are informed of the following possible transfers of your data:

  • to public and private bodies necessary for the fulfilment of legal obligations under current legislation
  • to professionals and legal advice, consultancy and/or auditing firms
  • to the processors necessary for the performance of the relevant service provision contract
  • to companies in charge of our support and web maintenance
  • to companies in charge of our support and maintenance of our computer system.
  • to companies in charge of our support and maintenance management software
  • to companies in charge of our server and cloud service support and maintenance.
  • in the event of any international transfer of data when using applications, it would be carried out in strict compliance with and with all the necessary safeguards for compliance with European data protection policies on privacy.
  • to other companies, entities and collaborators for administrative and/or commercial purposes, for the management of the purposes described above, for the provision of services and the correct management of the entity and its different activities.

In which cases, only for the purposes and uses exclusively necessary for the development of their activity for which their services were required, not being able to use them for a different purpose. For any transfer other than those specified above, you will be duly informed, and you may exercise your right to object at any time.

Consent shall be deemed to have been given until you expressly inform us of your revocation of consent to any of the aforementioned processing operations.

By providing us with your email and/or telephone number, you expressly consent that we may contact you by these means.

The user of the Web site will be the only person in charge of the veracity and accuracy of the contributed information, acting DIMO NUEVAS TECNOLOGÍAS SL of good faith as mere lender of the service. In case of having facilitated false information or of third persons without mediating his consent for it, DIMO NUEVAS TECNOLOGÍAS SL saves himself the right to the immediate destruction of the above mentioned information in order to protect the right of the holder or holders of the same ones being exempted DIMO NUEVAS TECNOLOGÍAS SL of any responsibility for the breach of this requirement.

DIMO NUEVAS TECNOLOGÍAS SL undertakes to comply with its obligation of secrecy of personal data and its duty to store them and will adopt all the technical and organisational measures to guarantee the security of personal data and avoid their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with the provisions of the regulations.


We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. DIMO NUEVAS TECNOLOGÍAS SL disclaims any liability for failure to comply with this provision.

  • To know whether or not we are processing your data
  • To access their personal data
  • To request the rectification of their data if it is inaccurate
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent you gave us
  • To request the restriction of the processing of your data, in certain cases, in which case we will only keep it in accordance with the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases
  • To lodge a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
  • To withdraw consent to any processing for which they have consented, at any time.

If you change any information, please let us know so that we can keep it up to date.

The user of the Website may at any time exercise these rights under the terms established in the regulations in force, by contacting the data controller:

  • In writing to the address of the entity: Calle Arriurdina, 8 (01015 Vitoria-Gasteiz, Alava).
  • By e-mail to

We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of the DNI. If you are representing someone, you must attach a copy of their DNI, or have them sign it with their electronic signature.

It depends on the law, but at most one month from your request, and two months if the issue is very complex and we notify you that we need more time.


  • Personal data will be kept for as long as you remain associated with us.
  • Once unlinked, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a Judge or Court may require them in accordance with the statute of limitations for legal actions.
  • The data processed shall be kept until the expiry of the aforementioned legal periods, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
  • We will maintain all information and communications relating to the provision of our service for the duration of the service guarantees in order to deal with possible claims.
  • Passed the above mentioned terms, the personal information of the users will be able to be blocked and kept by DIMO NUEVAS TECNOLOGÍAS SL for the attention of the possible responsibilities arisen from the treatment and only during the term of prescription of the above mentioned responsibilities. After this period, the personal data will be erased by DIMO NUEVAS TECNOLOGÍAS SL.


The Website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data. To achieve these purposes, the user agrees that the provider obtains data for the purposes of the corresponding authentication of access controls.

In the event of a breach of security of personal data, unless such breach of security is unlikely to constitute a risk to the rights and freedoms of natural persons, DIMO NUEVAS TECNOLOGÍAS SL shall notify the Spanish Data Protection Agency within 72 hours of becoming aware of the incident, describing the nature of the breach, the possible consequences that may arise and the measures taken or proposed to remedy the breach of security; and if possible, the categories and approximate number of data subjects and data affected.

Likewise, DIMO NUEVAS TECNOLOGÍAS SL will notify the interested parties, as soon as possible, when it is likely that the breach of security of personal data involves a high risk to the rights and freedoms of natural persons, describing the possible consequences that may arise and the measures taken or proposed to remedy the security breach.

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.
The provider, on its own account or that of a third party contracted to provide measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser by a web server in order to record the user’s activities during their browsing time. The cookies used by the Website are only associated with an anonymous user and his or her computer, and do not in themselves provide the user’s personal data. Through the use of cookies it is possible for the server where the website is located to recognise the web browser used by the user in order to make browsing easier, allowing, for example, access to users who have previously registered, access to areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. They are also used to measure audience and traffic parameters, monitor progress and number of entries. The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their computer. Please consult the instructions and manuals of your browser for further information. To use the Website, it is not necessary for the user to allow the installation of cookies sent by the Website, or the third party acting on its behalf, notwithstanding the fact that it is necessary for the user to log in as such in each of the services whose provision requires prior registration or login. The cookies used on this Website are, in any case, of a temporary nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.

The Website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.